Mrs AM Smit

I am a very very upset customer...I took out a contract around September / October 2022 for 36 months...I paid every month for the last 3 years in October /November 2025 someone from Vodacom phoned me and said that I am due for an upgrade from September 2025 already...I said I do not want to upgrade.. I want to cancel, they also confirmed that they can see I do not use my free minutes or data, I said that I do not use that numbers as it was two phones, I use my number I had for many years ..I got an email from them confirming our conversation and the cancelation of the contract.. since then they still deduct R90 fee month for what...I stopped everything and cancelled it at the bank...they still put an debit through this month for R180...why should I pay them anything if my contract already expired...why do they still try to take money every month after I paid for 3 years...Please stop taking my money.. I need some one to do their job en ensure that NO future money's are taken from my account