GJ
Grace J
1 reviews | Active since Jun 2021
25 Jun 2021, 12:22
Mrs
I had the worst experience my account was handed over to the lawyers and last month I asked for a settlement amount Lorraine swanepoel gave me the settlement amount of R1149 I paid it on the 25th may 2021 but now they send me a massage saying I have an outstanding balance of R679 they refuse to give me a clearance certificate
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Vodacom's replyOfficial
25 Jun 2021, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team