LM
Lilian M

1 reviews | Active since Sept 2020

04 Apr 2023, 13:39

Mrs

am lilian .am very ****ed off with vidicon if they don't want me is better for them to terminate my contract i cant write a review for same company every month.i have a contract with vodacom for R99.00 which is 20gb but this month i was given airtime not data.i don't have contract with them for airtime even my instalment goes for this month is very higher am owing them R913.75 for what? And again R130 for what . right now i only have one contract with you for 99 .on the first of february they took R940.00 from my account they promised to return it back,they said i have to wait for14 days the money will be credited to my since I waited for my money from February now we are in April,please i want my money as soon as yesterday I can't for another day to pass cause I give you enough time.am tired with vodacom i don't see my self renewing another contract with them.please assist me this thing of vodacom is hurting me badly.

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2023, 14:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team