WB
Willie B

1 reviews | Active since Mar 2020

15 Dec 2024, 11:39

Mr Willem F Botha ***

On my previous post I complained about my Vodacom email, that works and then not works plus slow internet connection. Vodacom's answer wore. That someone will call me. Wicht happened a week of what later, that they will investigate my problem. This is now a month later, and I haven't heard from them again. I still have interrupted slow network. I have even purchased a new router from Vodacom When sending email, the mail goes to My outbox with the following messages, cannot send mail the server rejected receipt's addresses, or the server does not allow relaying. When you send a complain to Vodacom by email, they direct me to There simple WhatsApp Tobi who is limited to a basic set of complains. (Vodacom email is not free) Thank you for the opportunity to allow my frustration with Vodacom WF Botha 076 294 295

0
Replies (1)
Vodacom
Vodacom's reply16 Dec 2024, 08:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team