Mr T

NEVER HAVE A CONTRACT WITH VODACOM. Iv been a vodacom customer for over 11years now and never had any issues until now when I want to cancel my contract with them since I have other things to do.i requested a full cancellation for all my numbers from January 2021 but even now I haven't got help.spoke to different consultants and even went to branches and everyone I went to gave me different information others delay to process my payments and when I call them they say I must wait for the delayed payments that were made by staff members of which I need to suffer for their untrained stuff members who don't want to work.i payed all the charges since it's a premature cancellation but still m suffering to get just a paidup letter.since is 3moths now my last option is to go to the media so that everyone can see how people are taken for granted by vodacom. Vodacom doesn't put their customers first but staff who are untrained first. In everything my biggest issue is that vodacom staff and consultants delayed my cancellation and agreed,but they keep saying I must wait Month to month when I don't owe them anything and all I wanted was just a paid up letter that states I do not owe them anything.