NP
Nelendren P

1 reviews | Active since Sept 2019

08 Oct 2019, 19:45

Mr N,Pillay

Vodacom is the worst company i ever dealt with , they do not return the calls , they do not have a clue what they are doing in the debit order department , they deduct money from the wrong accounts and charge the client for their mistakes and when questioned , they ignore the calls and continue marking the same mistakes.they use name brand sales people to sit in their offices and sell the phones to customers on behalf of vodacom , wile the sales people are getting paid by their respective name brands like Huawei , Nokia and other phone companies, Vodacom has a company and it's work force has a rotten attitude towards their clients, i am now fed up with them and i need help to sort the problem with the ***** taking place.

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Oct 2019, 14:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards,Consumer Website Team

Best regards,