Mr N.D.Pillay

Good morning i would like to talk express my frustration with Vodacom. i had a lot of bad experience with Vodacom , firstly they are sent a link , saying there is a promotion with them , giving customers free subscription for 6 months with Amazon and there after a fee of R76.00 per month , provided people have a contract for more than R150:00 a month with them. I went on the link , from Vodacom subscribed to Amazon , used the bar code given to me. Noticed Amazon was taking a fee of R96.00 a month though it was a mistake on the first month , but noticed they have taken money again on the second month. Tried to get hold of Vodacom and ask them , why monies are deducted from my account , because i was supposed to get 6 months free subscriptions and there after pay R76:00 per month , the consultant said . other people had the same problem , i had to cancel and re -subscribe , tried to do that . According to Amazon they do not have any records from their side , I had to cancel my cards , open a ***** case and take out Amazon , this cost me a lot of money and time. Vodacom is getting a kick back from Amazon and causing huge problems to the customer , to me this is *****. Vodacom has not done this the first time , there were other issues as well , where they send you this R5:00 ring tones , reoccurring data , where you press the button and every month they start to take out money from the customers. I am sick and tired with Vodacom. I would like to know how many other customers were caught in this web. i hate dealing with Vodacom going forward.