6CrM
60 Cumberland road Morrow
1 reviews | Active since Jun 2022
30 Jun 2022, 18:52
Mr Morrow
I had a bad experience with Vodacom
Helpful (0)
Replies (3)0
Replies (3)6CrM
60 Cumberland road Morrow's updateReviewer Update
30 Jun 2022, 18:55Kindly assist me I lodged a claim with Vodacom insurance that I had with them when I bought a cellphone but my claim was declined after my phone was ****** by the ****s.
6CrM
60 Cumberland road Morrow's update30 Jun 2022, 18:55
Reviewer Update
Kindly assist me I lodged a claim with Vodacom insurance that I had with them when I bought a cellphone but my claim was declined after my phone was ****** by the ****s.
Vodacom's replyOfficial
01 Jul 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jul 2022, 16:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they made contact with you and provided feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2022, 16:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they made contact with you and provided feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,