Mr Joosub will need to get use to apologising

I have been a vodacom contract client for over 5 years, with my last contract being a red VIP which costed 2000 rand a month. On logging complaints about data connectivity in my home being ext 1 Lenasia i was told that nothing can be done at this time and I can cancel my contract(to note i never wanted to cancel i even told the consultant i am willing to pay for a booster). This was the first problem why would a company be so willing to rid itself of good paying customers(cash ***s) on so called premium contracts?. Now the second frustration- i was migrated to pay as you go around 1pm on Sunday the 31st May -funny enough iv paid for a full month -,meaning my contract should of ended at midnight tonight? and guess what to my surprise I have absolutely no data connectivity- which no one warned me or notified me about- and according to the call centre it will be 24 hours before its activated- so I have had to drive into work on a Sunday as i needed to connect and work but thanks to vodacom il have to do that at my desk. Mr Joosub iv read how you personally apologised to irate clients but after my experience- if nothing is done im concerned that will become more common.