MR Joosub - How do you resolve an issue if you deal with a company where no-one cares, even if the issue was caused by Vodacom staff lying to me??

Where do I go to get help? After speaking to numerous Vodacom staff to try and sort out the mess THEY caused, I have been left high and dry and no-one is calling me back after numerous promises. Even Dean who mans the Hello Peter complaints for Vodacom has stopped calling me to give feedback on "Progress made". Some of the people I have dealt with: Deandre at Northgate branch Kgotso at Northgate branch Senzi client service helpdesk Wendy client service helpdesk Greg - upgrades dept? Dean - Hello peter helpdesk Vusi - Client service helpdesk This has been going on for approx 2 months - NO-ONE CARES!!!!!!!! I have been advised by ICASA to approach the Consumer complaints board.