Mr Jj Shaw

Today I phoned vodacam to inquire which bank account I gave to the sales person selling vodacom contracts door to door, to my suprise after asking the amount I find I'm going to pay 2 times the amount for fibre of 50mps deal,. The person that came to sell the contract came with a pamphlet of a deal of R399 for first 3months then after 3 months the deal will be R599 a month, remember it's R399 first 3months. I now came to find out I'm going to pay for my first month R940 rand. Not only was I shocked but now I found out that there was no discount of first 3month of R399 becos now it's a month to month and I must PAy R940, how did it go so wrong and the poor service on phone first Chantel the 1lady hang up on me then I call again and lintel is extremely defensive instead of refering me to the right person defends saying it's not them after asking her to help solve it I'm sent to a lady by name Bev, by now I'm already 30minutes on the phone and my airtime then Bev tells me she will transfer me to vuyo another lady this lady say they can solve it tells me she is busy logging it she dnt give a reference number and I'm now 50minutes on the phone with my airtime, I tell her I only have few minutes left she promise she will get back to me, she admit that vodacom. Offered that deal but they now changed their prices after those deals, I said I'm not involved in them and open serves price hike becos they sold me a deal of R399 first 3months then R599 after 3months, don't tell me after you made a deal their came a price hike from open serve becos that was never mentioned they must honour the deal, them and open serve is not my problem, this vuyo lady admit that was the pamphlet info and I promised im going to go hello Peter and ombudsman if they don't honour their pamphlet info they sold to me, i have never seen such bad service wasting not only my airtime but their sales reps misleading me, they now expect me to pay for a deal I never signed up for, till now I never received paperwork but I'm connected more than a month if I didn't enquire I would not have known why so much money was taken from. My account and they would have just said sorry but becos im must still pay month end its diffrent, vodacom I can't recommend until this matter is resolved, a guy from vodacom named Allen whom. I phoned made sure he gave me reference number and was helpful but the rest beside Bev was not good, Allan gave me this reference number SR***, I want others to know vodacom is not good service and watch what they bill you for their deals they change misleading others. I hope many read this