LE
Lisa E
1 reviews | Active since Oct 2021
15 Oct 2021, 09:44
MR. JA ERASMUS
I AM DISAPPOINTED WITH VODACOM FIBER. I HAVE TAKEN OUT A NEW FIBER LINE. FIRST INSTALLATION SCHEDULED FOR 5TH OF OCTOBER 2021 AND 11TH OF OCTOBER 2021. ONCE AGAIN SCHEDULED FOR 13TH OF OCTOBER 2021, YET ANOTHER 2 DAYS PASSED AND NO INSTALLATION TOOK PLACE. WHEN I PHONE VODACOM FIBER CONTACT CENTRE THEY SAY IT NEEDS TO BE ESCALATED, SOMEONE WILL PHONE US BACK, ALSO THAT DID NOT HAPPENED. BAD SERVICE!!!!!!!!!!
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Vodacom's replyOfficial
15 Oct 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,