HG
Hannes G
1 reviews | Active since Mar 2021
15 Apr 2021, 09:12
mr
i wrote a review about the p40 light 5g , that i was never told that its not compatible with google and other apps. then vodacom respond and said a consultant will contact me. and somebody phoned me and all he had to say was sorry. so that is it no solution to my problem.
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Vodacom's replyOfficial
15 Apr 2021, 10:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HG
Hannes G's updateReviewer Update
03 May 2021, 12:57Absolute "bull" , when i upgraded was never told and therefore my wife is my witness. When i was there for the second time a lady was helping me with the phone and not the person who helped me with the upgrade. According to your consultant in cape town i supposed to sign a indemnity form. And i never did. Now its clear you dont want to help me. You a strong company and just refuse assits.
HG
Hannes G's update03 May 2021, 12:57
Reviewer Update
Absolute "bull" , when i upgraded was never told and therefore my wife is my witness. When i was there for the second time a lady was helping me with the phone and not the person who helped me with the upgrade. According to your consultant in cape town i supposed to sign a indemnity form. And i never did. Now its clear you dont want to help me. You a strong company and just refuse assits.