JN
Jacobus N
1 reviews | Active since Nov 2019
01 Nov 2019, 15:29
MR
dealing with Vodacom is worst than getting a tooth pulled. the call centre is ***********, the promises is not kept, the service is beyond poor and no idea of client services I strongly recommend people to not use the service
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Nov 2019, 11:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2019, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JN
Jacobus N's updateReviewer Update
02 Nov 2019, 22:01Hi
Yes they rep**** and is quick to apologize. The reality is still no service. 3 Vodacom employees can react to reviews but not one can fix the issue
A week of promises but no action
Yes they rep**** and is quick to apologize. The reality is still no service. 3 Vodacom employees can react to reviews but not one can fix the issue
A week of promises but no action
JN
Jacobus N's update02 Nov 2019, 22:01
Reviewer Update
Hi
Yes they rep**** and is quick to apologize. The reality is still no service. 3 Vodacom employees can react to reviews but not one can fix the issue
A week of promises but no action
Yes they rep**** and is quick to apologize. The reality is still no service. 3 Vodacom employees can react to reviews but not one can fix the issue
A week of promises but no action
Vodacom's replyOfficial
08 Nov 2019, 14:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply08 Nov 2019, 14:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team