BS
Brosley S
1 reviews | Active since Feb 2023
01 Feb 2023, 19:12
Mr
Afternoon my friends
I really need help, there is someone open vodacom contract with my details and he took expensive phone, but what I failed to understand is how can vodacom give a person a phone without copy of ID or a signature even calling the person , now they keep on debiting on my card and I reverse the money. I went to vodacom westgate but I didn't get help, they just told me the send email to ***** department with my copy of my ID signed 5 times and avidavid. I need help urgently please 🙏🙏I'm worried about my credit record
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
02 Feb 2023, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2023, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Feb 2023, 08:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Brosley S's updateReviewer Update
09 Feb 2023, 07:09Morning
I'm still waiting for the feedback from vodacom, the lady called me on Friday and promised to call me back before 16h00 I'm still
I'm still waiting for the feedback from vodacom, the lady called me on Friday and promised to call me back before 16h00 I'm still
BS
Brosley S's update09 Feb 2023, 07:09
Reviewer Update
Morning
I'm still waiting for the feedback from vodacom, the lady called me on Friday and promised to call me back before 16h00 I'm still
I'm still waiting for the feedback from vodacom, the lady called me on Friday and promised to call me back before 16h00 I'm still
