1 reviews | Active since Jul 2017
Mr D refund
Good day team HP...please assist me in the following. I changed my debit order date on my Vodacom WiFi router. A customer care person did not tell me about a double charge or R100 to be taken out of my Personal bank account. Vodacom there after doubled my debit without my consent. I called them several times to find out why did happen...I got pushed around...then they paid my Money back and put my account in sudden area's... which I was never in. There after I was told to pay cash at my nearest Vodacom store...so I did...the same night Vodacom debit another double amount out of my personal bank account.
I have been called for days on end for the return of my money having no success in this matter.
Please Hello Peters assist me in my cry for my money.
Thank you Dawood
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
