ZM
Zebedius M
1 reviews | Active since May 2020
12 May 2025, 14:03
Mr
So I change my bank account and notified them of the new account number and two months down the line, vodacom is still trying to debit from the old account, the I spoke to someone from vodacom again, gave them a new account and made arrangements to close the the amount overdue with my monthly premiums include but still the took money that was overdue in two months and not including monthly debts, that means I am charged more interest again. I am not paying vodacom until this is fixed
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Replies (1)Vodacom's replyOfficial
13 May 2025, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2025, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
