1 reviews | Active since Apr 2017

31 Aug 2020, 08:26

Mr.

I live in Portion 173 IQ Farm Sterkfontein. Once again I find that my 4G connection is almost non-existent. Vodacom had a Tech out here about a month back, he checked and said all was fine but was going to be slower that I had experienced in the past! Now I go for hours with little or no connectivity and some time my phone is also reception is dead. What gives with Vodacom. We pay religiously but never actually receive the service that we subscribe to. Last year when I decided to reuse Vodacom the signal and reception were as good as anywhere else! This is really unacceptable! Thank you, Hilton.

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Replies (1)
Vodacom
Vodacom's reply31 Aug 2020, 10:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team