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EE K

1 reviews | Active since Apr 2022

19 Sept 2022, 14:35

Mr

A guy called Bheki brought us the Speed points machines and we used it for a week and that thing doesn’t work properly so we wrote an email, we even told him Bheki please come take your devices, we’ve cancelled the contract it been more than 3 months no one has collected the machines and today I’m told I owe Vodacom R1800 if I haven’t used the machine for that long as they can see and I cancelled that via an email to date nothing has been done

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2022, 15:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team