HG
Hannes G

1 reviews | Active since Mar 2021

29 Apr 2021, 13:40

mr

This is my third review. This is about the HUAWEI P40 Light which is not compatible with google and other apps. When i upgraded i was never told about this prblem. Somebody from vodacom phoned me from Cape Town and told me that i was supposed to sign a indemnity form so that i understand what is the problems. I never signed a form like that. the person said that he will handed it over to the regional manager of that areas and asked to look into the problem. it is now again 3 working days and still waiting for a phone call.

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Replies (1)
Vodacom
Vodacom's reply29 Apr 2021, 14:32
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team