IK
Irvin K
1 reviews | Active since Apr 2021
06 Jun 2024, 16:43
mr
10:37am 06 June 2024, a person called Precious called me about my unpaid contract, so after the conversation they switched off my line from making a calls and using a mobile data, now I am unable to make calls. I have been working with vodacom for many years and having so many contacts, so just to missed only one month contacts, they hold up my line, is that a good customer service? the person called was even rude as she spoke Zulu and due to communication barrier we didn't understand each other, so because of that it became an issue
vodacom is not treating me fairly.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jun 2024, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2024, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
