Mr
Good day.
On my bank statement of my previous bank account there is a bounced debit order that seems to be a contract and I didn't apply for any package.
I got several calls from lot of companies telling me that this guy cloned my ID and is purchasing stuff under my name.
That's not me so please stop the services and investigate.
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Replies (2)
Vodacom's replyOfficial
02 Jun 2018, 07:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2018, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jun 2018, 11:06Dear Ishmael Mpho Nelushi,
Your matter has been resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply21 Jun 2018, 11:06
Official
Dear Ishmael Mpho Nelushi,
Your matter has been resolved.
Regards,
Cassandra
Best regards,