Mr
I live in the Tarlton area, 1749 and have a data sim card on the platform that begins 082! For the last few months my data connection only works aboiut half the time! When looking at the data portal it tells me that only 60% connectivity, quite a few programs ****l! The previous 6 months there was great coverage which is why I chose to stay with Vodacom. My phone which is on a 076 platform generally works much better, however last week that too was almost non-existant. Seeing that i am only getting 60% service shouldn't my fees be reduced by 40%? Please advise!
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Replies (1)Vodacom's replyOfficial
08 Jul 2020, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
