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Ivan J
1 reviews | Active since May 2017
04 Nov 2019, 12:19
Mr
I mr ivan Jacobs had been debit by vodacom for more than what I'm supposed to be paying. I spoke to one of the sales people and they can't help me with my query regarding why they took so much money from me for less data and minutes but I must pay more
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Vodacom's replyOfficial
04 Nov 2019, 12:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2019, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ivan J's updateReviewer Update
04 Nov 2019, 15:55Still no reply
IJ
Ivan J's update04 Nov 2019, 15:55
Reviewer Update
Still no reply