MPHO TEAMS CALLER AND SIYABONGA THE LINE LOCKER

Called Vodacom customer service went through to Merchants and Spoke to one of the rudest Team Leader ever by the name of Mpho who refused to give me his last name. Team Leader called me from a Teams number and was rude and insulted me with the advantage that the call was not recorded. He never assisted me. Later i spoke to Siyabonga who also never assisted me and pity i called back went to him again and i didn't want to speak to him, after the call he locked my line without my concern to my surprised it it was not only one number that was locked even my other number was locked. This was done by 2 used users both from Merchants, in Feb 2023 my number was ported from Cell C to Vodacom by Vodacom and ***** was committed from my business account money was taken till date no one is responsible cause my query was handled by Merchants agent Bridget from Social Media Desk who was also rude. I have spoken to Lerato who said she is the manager who promised to look into the issue. Mpho and Siyabonga should not be allowed to deal with customers.