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Mpho M
1 reviews | Active since Apr 2019
24 Jun 2025, 11:05
Mpho malaka
My online orders is been delayed due to wrong address entered by the online consultant Now they taking time to approve the correct one
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jun 2025, 12:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jun 2025, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jun 2025, 17:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Our records however shows that waybill number K***, the parcel was delivered successfully on the 25/06/2025.
Apologies for any delays and inconvenience this may have caused.
Regards, Consumer Website Team
Apologies for any delays and inconvenience this may have caused.
Regards, Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2025, 17:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Our records however shows that waybill number K***, the parcel was delivered successfully on the 25/06/2025.
Apologies for any delays and inconvenience this may have caused.
Regards, Consumer Website Team
Apologies for any delays and inconvenience this may have caused.
Regards, Consumer Website Team
Best regards,