mpesa ***** 6 months no refund

<p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 12px; line-height: 17.***px; background-color: #ffffff;">***** was done on my account on the 24 of December and as a result I lost 6700 from my mpesa account,I have been getting story after story regarding this case and till this day have not been refunded,I have really lost my patience. This is a lot of money we talking about. This is now the 5 month no progress. News has it they closing June and they plan to close with my money please assist </span></p>