VM
Venessa M
1 reviews | Active since Mar 2009
13 Jan 2017, 08:41
Moving a container
<p>Im having a very bad experience with Vodacom employees, i started requesting for their container to be removed in 2015 later in the year and i was incontact with Puleng Hlalele. She told me she will send a remover and todate no remover has came.</p> <p>Again on the 30 Nov 2016 i made contact with Pule Setshego who then advise that she will send my request to the person who deals with Soweto.</p> <p> </p> <p>On the 1 Dec she sent an email to Hlalele Puleng and Cc Mahlare Mantake and todate no one has made contact with me. This is really urgent and frustrating as this container is the property of vodacom and needs it out of the yard urgently.</p>
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Jan 2017, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2017, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jan 2017, 15:40Dear Customer
We apologise for the inconvenience caused.
As per the feedback received, the Regional Office has been in contact with you and they are attending to your request.
Regards
Roderique Lategan
Best regards,
Vodacom's reply17 Jan 2017, 15:40
Official
Dear Customer
We apologise for the inconvenience caused.
As per the feedback received, the Regional Office has been in contact with you and they are attending to your request.
Regards
Roderique Lategan
Best regards,
VM
Venessa M's updateReviewer Update
28 Jun 2017, 14:37Roderique i wrote to you in Jan that Mahlare had been in contact with me but that just the only thing that has been done and your container is still waiting outside the yard. My request was to get it moved not to be incontact with a vodacom consultant, this was a January request if you can see.
Mahlare does not care and is the same as Puleng that i had in contact with a number of times.
VM
Venessa M's update28 Jun 2017, 14:37
Reviewer Update
Roderique i wrote to you in Jan that Mahlare had been in contact with me but that just the only thing that has been done and your container is still waiting outside the yard. My request was to get it moved not to be incontact with a vodacom consultant, this was a January request if you can see.
Mahlare does not care and is the same as Puleng that i had in contact with a number of times.