1 reviews | Active since Mar 2009
moved to prepaid now no data!!!!!
I moved one of my Vodacom contracts to prepaid. I was told on the 29th May 2015 to turn off the phone for 6 hours and then load air time and data.<br> I did this and also loaded a 1 gig data bundle and a 250 meg data bundle and R55 airtime.<br> Now the phone cannot connect to the internet or keeps saying no data.<br> I went to a vodacom shop who said I need to do a sim swop, which I did and still no data. I can only make and receive voice calls.Vodacom is also still charging me for a 500 meg data bundle which was attached to the contract even though I had cancelled everything. All I wanted was to keep the number and move to prepaid.<br> If this is not fixed up tomorrow, 1st May I will move all my other vodacom contracts to another network.<br> Mr De Combes<br>
As per our telephonic conversation, this matter has now been resolved.
Regards
Randall October
Vodacom Consumer Website Team
As per our telephonic conversation, this matter has now been resolved.
Regards
Randall October
Vodacom Consumer Website Team
