Move my router

Hell services - all I asked was for my router to be moved from one address to another... I am on day 31 with different stories from vodacom agents.

Hi I've been calling for the past 30days with no clear solution to this issue, I have requested to cancel my contract/subscription with vodacom as I feel I am not getting any help and I've lost half of my income from not working as I don't have internet access. I have been told 100 stories by different agents and that makes me worried. I have asked to cancel however I am told about 30days again I had SR that were closed with no communication.

I need to get working and my service provider has failed me now all I ask is cancel so I can get a provider who can help