Move from contract to pre-paid

<p>Hi,</p> <p> </p> <p>I requested a move from contract to prepaid last week. I was told that my number would be transferred on 31 May and that I would be on prepaid on the next day - 1 June.</p> <p>I lost my signal on the 31st as expected, but have not been transferred to prepaid. </p> <p>I really need help to get this sorted as I can not be reached at my number.</p> <p>The call center and cancellations can not seem to help me as I have phoned them daily since the 1st of June. The last people that promised resolution are</p> <p>Dalin Govender and Huladi Rachidi.</p> <p>The call center could not give me a unique reference number - which is weird. </p> <p> </p> <p>Please help. I am desperate.</p> <p> </p> <p>Many Thanks</p>