FV
Fice V

1 reviews | Active since Nov 2015

05 Jul 2016, 12:05

Move from Autopage giving me problems with insurance

<p>I was a Autopage client for many years. I always took out insurance with them as cellphone provider on my handsets. Vodacom bought them over or took them over and with the move I now have lost my insurance due to a paperwork trail. According to me I have insurance and always had. I did not cancel my insurance. Vodacom is now not even prepaired to give me insurance, unless I buy a new cellphone. Now I sit with a Apple iPhone 6 for more than 3 weeks that I cannot use. Not a happy chappie</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2016, 05:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team