1 reviews | Active since Oct 2016

01 Nov 2016, 14:06

Most uselss Network ever!!!!!

<p>So I recieved a nice R2000 bill this month, when enquiring why it is so high, I was told "high data usage". I asked them to advice how much data I used, but they cant tell me????? How can they bill me, but not know why? So I then had to fax them a letter to te request a detailed report. I did this 5 day ago, and still no word from Vodacom. I have been holding on for mopre than 20min and they havent even answered the phone yet???? Absolutely useless. Worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 14:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,