1 reviews | Active since Jul 2017

31 Jul 2017, 13:21

Most useless service provider EVER

<p>I have done a migation on my account as i could not see how one person can pay over R2500 a month on a telephone bill and still run out of data etc. Since i have migrated Vodacom account have been *****ing up my account. Invoicing me incorrect double invoicing me, back dating my invoices you name it and it has happend to my account in this last 5 months.</p> <p> </p> <p>They are very damn easy to take you money every month but when it comes to service they can invest some money back and get there employees educated on what they are suppose to do. Phone the Customer Care Service and they tell you one story, you go through to accounts they tell you a diffrent story and when you phone the next person they put you back to Customer Care.</p> <p> </p> <p>I am so sick and tired of one lie after the next comming out of Vodacom mounth. And what do they do they just force you to pay because they are all *********** of doing their jobs.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply31 Jul 2017, 13:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update04 Aug 2017, 16:16
Reviewer Update

And still no word of Vodacom.

PATHETIC......