Most Useless Service Provider, cancel my contract

On the 27th of Oct I took out a new "sim only contract, it's now the 24th of November and I still haven't received my sim-card, I have been phoning in every single week, the customer care center is completely useless, I am currently on hold with Vodacom for 19 minutes, this is the process I need to follow every single week. all they do is transfer you to a different department because the consultants are unable to assist and sort out the query.

This is completely useless service, also I have advised of Vodacom of the poor reception in my area, I pay my Vodacom account every single month and should not be struggling with signal or lack of signal, what is is the purpose of paying for my account and unable to use it at home.

I would like to cancel all my Vodacom contracts ASAP.