Most Useless Service Provider

Most pathetic and extremely *********** service provider to say the least!!!! My husband placed an order for a new phone upgrade. The contract is on his name however phone belongs to me. On the 12th of Aug he ordered online the P30 Lite in the breathing crystal colour with the graphite black Gt2e watch. System advised that a consultant will call to confirm the order within 24 hours. That call never came!!! The next day I called vodacom to follow up to which the sales consultant confirmed that the order was not showing in her system and that she will do the order from her side. To which all was done telephonically with my husband as I stayed on the line, once done I confirmed with her as to whether the breathing crystal and black watch was ordered. She confirmed that that was in fact correct. Bearing in mind that this colour was still available on their website. 2 days later I received a message that the ordered was being processed. Today 18th of Aug, the courier delivers the package with a Pea**** Blue phone!!!! I called Vodacom to advise that the wrong colour phone was delivered only to be told that the breathing crystal colour is out of stock and that I must return the phone and cancel the contract and have until the 6th of Sept to place another order but they are not sure when stock will be received. So low and behold if they don't have stock by the 6th of Sept then the package I want in a specific model and colour of phone is no longer available. So I called Vodacom back and spoke to another consultant who said that he sees that stock of the breathing crystal will be received on 21st of Aug. How is it possible for 2 agents to have different info in 1 morning??? So anyway this agent says all he can do is get the agent that placed the order to call me and answer all my questions. I don't just want answers to my questions, I want my problem to be resolved. How much of an inconvenience can one client be put through? This is not the first time Vodacom has messed me around. From wiping out unused airtime on my phone to bad experiences in the actual store and now this!!!! If this matter is not resolved this will be that last straw that breaks the camel's back for me. I will return this package, cancel my order as I was advised will happen and that will be the end of that. I will without a doubt move over to a much more competent service provider like Cell C or MTN.