Most useless service provider !!!!

you have the most useless staff ever i requested for my debit order to be changed and now my line is suspended because the person who helped me didnt log the request but the person told me it will go of in the next 2 days and now its been 6 working days and im still waiting and they just refuse to take a debit order again !!!!! ive been without my phone for 6 days !!!! worst decision i ever made was to take out a contract with vodacom