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FARHAAN B
1 reviews | Active since Jul 2016
18 Dec 2018, 21:54
MOST USELESS NETWORK
AS WITH THE NUMEROUS QUERIES LODGED BEFORE WE HAVE NOT RECEIVED A RESPONSE ON THE REASON WHY THERE IS NO COVERAGE AT THE URBAN AREA RYNSOORD THIS HAS BEEN LONG STANDING ISSUE. I HEREBY DECLARE A CASE OF FALSE ADVERTISING AND NO MORAL FOR CUSTOMER SERVICES
1- ********** **********
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Replies (2)
Vodacom's replyOfficial
19 Dec 2018, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2018, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Dec 2018, 14:59Dear Farhaan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query is currently in hand with our Network Team and they will act as the single point of contact with you. Your SR reference number is ***. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query is currently in hand with our Network Team and they will act as the single point of contact with you. Your SR reference number is ***. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply19 Dec 2018, 14:59
Official
Dear Farhaan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query is currently in hand with our Network Team and they will act as the single point of contact with you. Your SR reference number is ***. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query is currently in hand with our Network Team and they will act as the single point of contact with you. Your SR reference number is ***. Regards Consumer Website Team(SA)
Best regards,