FK
Faheem K
1 reviews | Active since Oct 2012
10 Jan 2022, 14:21
Most useless fibre network in South Africa.
**** service. I have been battling with this useless provider since day 1 with my fibre line. They sent me a faulty router which always disconnects or drops the 5G signal.
I have made over 20 calls for the same flippen issue and not a soul at Vodacom gives a flying **** about this problem.
Day in and day out this problem occurs.
Don't use vodacom, they useless at fibre.
Numerous tickets logged with no resolution in sight. Further to this I was promised a call from their team however to date there has been no calls. This has been going on from 1 December 2021.
Even to cancel my service is a problem. Take your service and ****off!
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Replies (2)
Vodacom's replyOfficial
10 Jan 2022, 16:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FK
Faheem K's updateReviewer Update
10 Jan 2022, 17:20bull****! the same answer I have been given for days and this same template is used all the time as your response on hellopeter!
FK
Faheem K's update10 Jan 2022, 17:20
Reviewer Update
bull****! the same answer I have been given for days and this same template is used all the time as your response on hellopeter!