LB
Lydia B

1 reviews | Active since Mar 2017

13 Mar 2017, 15:25

Most useless call centrer agents - Vodacom doesnt care about their clients

<p>I have been waiting since November 2016 for my queries to be sorted , Vodacom call center agents are not trained and useless. Their service is terrible and disgusting</p>

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2017, 15:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Mar 2017, 13:38
Official

As per telephonic discussion,feedback provided.

Regards

FM