Most untrusted company ever

On the 17th November i phone the contract department regarding a 2GB wifi contract which expire the end of Nov 2020, where is was informed by Kim that i only can end this contract end of December 2020 because it must be a 30 day notice. She told me that the cancellation of *** will be sent to me via sms and email, she even confirm my email address and now it is two days later, no sms, no email or anything else, lucky my 20 gb contract also expire the end of December, i will give 30 day notice, but on this stage customer service at Vodacom is a dream in the future, thats why i want to cancel my WIFI contracks with Vodacom, the quality of data in Kroonstad is almost not existing at all, everyday there is a problem with data or when you are locked in with the wifi, this mother buffer is the most common signal you get, specially with U TUBE.