1 reviews | Active since Mar 2009
Most unreliable company
I have about 10 contracts with Vodacom. I upgraded 1 of my phones and had to pay R300.00. I was not told anything about paying it same time. I assumed they will take it off my account at the end of the month when the debit order goes off, that's what normal people do or advise you to pay upfront.<br> they called me once to say i need to come pay it in urgently. being a working person i could not just leave and go, resulting in them blocking all my accounts.<br> I went and paid the measly R300.00 and was told my accounts would be unblocked immediately.<br> Only my account was unblocked. i am waiting 2 days now for the other accounts to be unblocked.<br> talk about poor service. <br> they the highest on the complaints list but it seems it does not bother them.<br> i will definitely be taking my contracts else where, since they clearly gone to arrogant to care
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
