MOST UNLOYAL COMPANY

ONCE AGAIN HERE I AM SOOOOO EXTREMELY DISSATISFIED WITH VODACOM!!!!!!!! BEING A LOYAL CUSTOMER FOR YEARS WITH MORE THAN ONE CONTRACT AND NOT RECEIVING THE SERVICE I DESERVE. I CALLED IN 2WEEKS AGO TO DO AN UPGRADE OVER THE PHONE AND IM PROMISED IT WOULD BE DELIVERED AFTER 3 DAYS MAX AND THEN THE PHONE IS NOT DELIVERED, WAITED AN EXTRA 2 DAYS CALLED AGAIN AND WAS PROMISED ONCE AGAIN IT WILL BE DELIVERED IN A DAY OR 2 YET ONCE AGAIN PHONE IS NOT DELIVERED AS PROMISED, NO COMMUNICATION NOTHING AT ALL, THEN CALLING VODACOM YET AGAIN TO FIND OUT WHERE IS MY DELIVERY AND BEING TOLD THAT VODACOM IS OUT OF STOCK AND WILL BE RECEIVING STOCK IN THE NEXT 7 DAYS WHICH WOULD NOW MAKE IT 2 WEEKS OF HAVING TO WAIT AND MAKING NUMEROUS CALLS TO VODACOM RECEIVING NOTHING BUT EMPTY PROMISES AND YET ONCE AGAIN THE DAY COMES THAT VODACOM WAS SUPPOSEDLY RECEIVING STOCK, ME HAVING TO CALL IN ONCE AGAIN TO CONFIRM THAT IM GOING TO RECEIVE MY DELIVERY AND INSTEAD BEING TOLD THAT ITS BEEN CANCELLED BECAUSE THE AGENT THAT PROCESSED THE UPGRADE DID NOT COMPLETE THE APPLICATION. AT THIS POINT I DONT EVEN HAVE WORDS FOR VODACOM!!!!! STILL NO COMMUNICATION OR NOTHING WHATSOEVER. NOW RUNNING AFTER VODACOM ONCE AGAIN TO PROCESS A NEW UPGRADE ALL OVER AGAIN AFTER WAITING ON NOTHING ALL THIS TIME AND INSTEAD THE AGENT ON THE LINE BUSY PROCESSING THE NEW UPGRADE KNOWS MY FRUSTRATION AND THE HORRIBLE SERVICE I RECEIVED, THE LINE JUST GOES DEAD SILENT DEFINITELY NOT A FAULT ON MY SIDE WHICH IM SURE OF AND SHE WOULDN'T EVEN MAKE THE EXPERIENCE BETTER FOR ME BY CALLING ME BACK TO COMPLETE THE UPGRADE. IM SOOOOOOOO UNHAPPY AND FRUSTRATED WITH VODACOM