Most terrible service
<p>Dear Vodacom</p> <p> </p> <p>Have'nt been able to use my phone on your network going on 4 days now. Cannot make outgoing calls or get onto the internet. Called your customer care 5 times now with nobody even close enough to being competent to resolve the issue. All of my airtime and data has disappeared. Also unable to load airtime on my number. Have reached the level of frustration where I'm on the verge of porting my number to another network. This has been the most pathetic service I have ever come across. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
