Most shocking dispicable service

I was 2 months in arrears and my contracts r top ups so my acc per month was 920 <br> This X2 is 1940. But I paid 3669 to have my number reactivated and 1020 to pay off my data contract. I questioned at the time that the amount is too high as I was only 2 months in arrears but wanted to get my number activated so paid and assumed it wud put me in credit. Then they told me I can't not reactivate my data contract - even tho they gave me the balance to pay it off - they said I was given the incorrect info . So I bought 2 sim cards to reactivate my main number and data contract. I asked where the money I paid for that has been allocated and they said they can't tell me till my numbers are activated which I was assured yesterday by the legal Dept that it wud be done in 5 working days. Now I rec an email stating my number has been permanently disconnected and I have to pay the remainder of the contract without service! !!!