MOST SHOCKING BAD SERVICE EVER

I bought myself a cellphone in March this year, 2 weeks after the phone was purchased it gave me problems and was advise by the retailer where I bought it to take it to Vodacom as it is still under warranty. Phone was booked in with Vodacom in Centurion mall, after they had the phone for a week, they call me and advised that the phone was fine, but it wasn't. A few days after I had collected the phone it did the same thing. I was booked it and they took it for another 2 weeks and then again I called that my phone was ready... The phone was still not fixed and at this point I was so irate that I told them that I didn't want the same phone anymore as I never even got to use the phone as it was with them most of the time.<br> When the problem continued with phone I then took it back, this was now on the 3rd of July 2015 and since today the phone is still with Vodacom.<br> <br> No one has the decency to even tell me what is happening all I have been getting is smses that my phone has been taken to high care for assessment. Its over a month now that my phone has been booked in and I still don't have proper feedback. I have only used the phone for only 3 weeks ever since I bought. I'm disgusted!