MK
Monica K
1 reviews | Active since Dec 2024
18 Mar 2025, 11:30
Most rude Consultant at Vodacom
Got a call from customer services about my Vodacom contract. Consultant was absolutely rude and condescending. Tried calling Vodacom customer services back numerous times but couldn't get through to lay a complaint. Speaking to a customer in that manner is unacceptable. If someone from Vodacom can kindly contact me so I can give more details about the call and the consultant in question.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
18 Mar 2025, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Mar 2025, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
