MK
Monica K

1 reviews | Active since Dec 2024

18 Mar 2025, 11:30

Most rude Consultant at Vodacom

Got a call from customer services about my Vodacom contract. Consultant was absolutely rude and condescending. Tried calling Vodacom customer services back numerous times but couldn't get through to lay a complaint. Speaking to a customer in that manner is unacceptable. If someone from Vodacom can kindly contact me so I can give more details about the call and the consultant in question.

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2025, 12:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team