Most pathetic service provider and *********** staff.

Most pathetic service provider! Have been battling for over 2 months with incorrect number upgraded. Thought dealing with the call centre would speed things up...what a joke! Due to plain stupidity incorrect number upgraded and they have to reverse entire transaction, collect new handpiece in order to correct instead of merely transferring to the correct upgrade number. Delivered "new" handpiece for correct number only to find this a reconditioned phone with January 2019 software and the battery does not last 3 hours yet this was a key reason for choosing the device. Dealt with Director and Tertius Fitzgerald his teamleader- both ***********. Will be canceling all my Vodacom contacts without paying any penalties. Immediately want someone senior to contact me!