MG
Munib G

1 reviews | Active since Apr 2020

10 Apr 2020, 08:11

Most Pathetic Service Ever!!!!!!

I have never been this dissapointed by such type of service. Its actually disgusting to be asociated with vodacom. Vodacoms management must be ashamed of these type of employees they employed. There service is Pathetic. Worst Service ever.

I have had a query wich is still unresolved since september 2019. I duno what to do anymore i actually feel traumatised. Is there anyone out there that can help me please...........

0
Replies (3)
Vodacom
Vodacom's reply10 Apr 2020, 08:17
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
MG
Munib G's update10 Apr 2020, 08:38
Reviewer Update
Please get me some one thats going to do their job please. Not just reply becsuse of a complaint.
Vodacom
Vodacom's reply11 Apr 2020, 17:10
Official
 
Dear Customer, 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

Thank you for taking our call. We have assisted and resolved your query. 

Regards, 

Vodacom Consumer Website Team