MM
Musabbiha M

1 reviews | Active since Dec 2014

01 Dec 2016, 10:36

Most Pathetic Service EVER

<p>My 24 months contract was finished and I decided not to renew my contract. However I had over 280 MG Data, over 500 SMS and around 100 minutes still valid for my number. This has all GONE / DISAPPEREAD/VANISHED into thin air. How can you, VODACOM, take what I paid for all these months???? I paid R every month for 24 months and yet u have audacity to take my PROPERTY. Just from reading all the comments, it is so clear to note that you deliver very pathetic service, have no customer satisfaction, but I guess that doesnt bother u. Well continue doing the stupendous job of making your clients unhappy and one day soon you will reap this reward of outstanding dedication and achievement!!!</p>

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 10:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team